Support Center
We're here to help you get the most out of your EnergyMo Ring.
Browse by Category
Getting Started
Set up your ring, pair with the app, and start your health tracking journey.
Ring Care
Tips for maintaining your ring, cleaning, and maximizing battery life.
App Help
Navigate the app, understand your data, customize settings, and troubleshoot.
Account & Billing
Manage your subscription, update payment methods, and review orders.
Popular Articles
How to Set Up Your EnergyMo Ring
Step-by-step guide to get started with your new ring.
Charging Your Ring
Tips for optimal charging and battery management.
Pairing with the App
How to connect your ring to the EnergyMo app via Bluetooth.
Cleaning & Maintenance
Keep your ring in perfect condition with these care tips.
Finding Your Perfect Size
Guide to measuring your finger and choosing the right ring size.
Firmware Updates
How to update your ring's firmware for the latest features.
Frequently Asked Questions
How do I set up my EnergyMo Ring for the first time?
Download the EnergyMo app from the App Store or Google Play, create an account, and follow the on-screen pairing instructions. Make sure Bluetooth is enabled on your phone.
How long does the battery last?
EnergyMo Ring typically lasts 5-7 days on a single charge depending on usage. Features like continuous SpO2 monitoring may reduce battery life slightly.
Is the ring waterproof?
Yes, EnergyMo Ring has an IP68 rating, meaning it's water-resistant up to 100 meters. You can wear it while swimming, showering, or during water sports.
How accurate is the heart rate monitoring?
Our optical heart rate sensor achieves 99% accuracy compared to medical-grade ECG devices. The finger provides the most accurate PPG readings compared to the wrist.
Can I wear the ring on any finger?
Yes, but we recommend the index, middle, or ring finger for optimal sensor accuracy. The ring should fit snugly without being uncomfortable.
How do I cancel my membership?
You can cancel your EnergyMo+ membership anytime from the app's Settings > Subscription page. Basic features will continue to work after cancellation.
Video Guides
Watch step-by-step tutorials to get the most from your EnergyMo Ring.
Ring Setup Guide
Complete walkthrough of setting up your new EnergyMo Ring.
App Features Tour
Explore all the powerful features in the EnergyMo app.
Understanding Health Metrics
Learn what your health data means and how to use it.
Still Need Help?
Our support team is available to help you.
Email Support
Get a response within 24 hours at [email protected]
Live Chat
Chat with our team in real-time during business hours.
Documentation
Browse our comprehensive knowledge base and guides.